FAQs

1️⃣ Order kaise place karen?

Aap hamari website par apna pasandeeda product select kar ke “Order Now” par click karein. Apni basic details fill kar ke order confirm ho jata hai. Account banana zaroori nahi.

2️⃣ Kya Cash on Delivery (COD) available hai?

Ji haan, hum Cash on Delivery provide karte hain. Aap payment product receive karne ke baad courier ko kar sakte hain.

3️⃣ Delivery kitne din mein hoti hai?

Delivery aam tor par:

  • Major cities: 2–4 working days

  • Other cities: 3–5 working days
    mein complete ho jati hai.

4️⃣ Delivery charges kitne hain?

Delivery charges city aur order type ke mutabiq apply hote hain. Final delivery charges checkout page par clearly show ho jate hain before confirmation.

5️⃣ Kya poore Pakistan mein delivery hoti hai?

Ji haan, hum Pakistan ke zyada tar cities mein delivery karte hain. Agar kisi remote area mein issue hoga to hamari team aapko inform kar degi.

6️⃣ Agar product pasand na aaye to kya return possible hai?

Ji haan, return possible hai sirf un cases mein:

  • Product damaged ho

  • Galat product deliver ho

Return request delivery ke 24 hours ke andar karna zaroori hai.

7️⃣ Kya product ka color ya design thora different ho sakta hai?

Screen resolution aur lighting ki wajah se product ke color ya appearance mein slight difference ho sakta hai, jo normal hai.

8️⃣ Order confirm kaise hota hai?

Order place karne ke baad hamari team:

  • Call / WhatsApp ke zariye order confirm karti hai

  • Confirm hone ke baad hi order dispatch hota hai

9️⃣ Agar call receive na ho to?

Agar order confirmation ke liye call receive na ho to order hold ya cancel ho sakta hai. Is liye please reachable number provide karein.

🔟 Kya ek order mein multiple items le sakte hain?

Ji haan, aap ek hi order mein multiple items add kar sakte hain aur delivery charges aik hi martaba apply honge.

1️⃣1️⃣ Order track kaise karen?

Order dispatch hone ke baad aapko:

  • Tracking number

  • Courier details
    provide kar di jati hain jinke zariye aap apna order track kar sakte hain.

1️⃣2️⃣ Customer support se kaise contact karen?

Aap hum se:

  • WhatsApp ( 0302 8006663 )

  • Facebook / Instagram DM

  • Website contact form
    ke zariye rabta kar sakte hain. Hamari support team working hours mein respond karti hai.

1️⃣3️⃣ Kya prices final hoti hain?

Ji haan, website par mention ki gayi prices final hoti hain, jab tak koi special promotion ya bundle offer active na ho.

1️⃣4️⃣ Kya yeh products long-lasting hote hain?

Hum quality products provide karte hain. Proper use aur care ke sath product ki durability behtar rehti hai.

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